Travis is our Salesman and we love working with him. If we have an issue, He goes out of his way to get it fixed.
We totally enjoyed our experience working with Rigid from start to finish. Clint, our salesman, did a phenomenal job answering all of our questions. He was always immediately responsive to all of our numerous phone calls and helped guide us through the process. That was important because, as Owner/Builders not General Contractors, we had a steep learning curve and Clint helped us overcome that.
The building showed up exactly on time. The contractor that Rigid recommended did a phenomenal job brining the building up for us. While we had challenges with other contractors our experience with Rigid and the contractor they recommended was the best part of the whole building process. I would and have highly recommended them.
Thank you very much! The ordering process was extremely comfortable and knowledge gaining for myself! Kevin was very helpful in cost saving options that was very impressive. The format of contacts provided in the Introduction Letter makes me feel even more comfortable. I come from Industrial Fire Protection Sales and I understand my project is very small in any industry but I have been treated as if this was a multi-million dollar project. Your team is very knowledgeable and extremely professional! I myself have benefited from the experience of being your customer. I will use Rigid Global Building moving forward on all opportunities I have in my Profession and will highly recommend your services at every opportunity.
I've collaborated with Rigid on several projects and they have consistently provided the best value and service in the very competitive industry of pre-engineered metal buildings. I've also been impressed with the quality of their product. Lastly, and perhaps most notable was the speed in which they expedited the design and fabrication of our buildings to meet our demanding schedule. Very impressive group.
I've been working with Rigid for over 4 years and have experienced great service, on-time deliveries and have found the product to be of superior design and quality.
When I followed up with Tommy Saucier in regards to our Blast Building / Rigid project he said this was one of the most complicated pre-engineered metal buildings he had built. That being said, he stated that by far this building was of the best quality and he could not remember a PEMB that put together this easily.
Rigid is very good at complex jobs. Great engineering, great customer service. The local sales force is very detail oriented which converts to productivity for a steel erector like me. We have, and will continue to have a great relationship.
My clients are very pleased with the quality of the product. It generates referrals and additional business opportunities.
I received my building exactly when they told me I would get it. It was three weeks before I could start working on it. Once I started working on it I notice the door header was to short. I sent them an email that night with pictures. In less than 24 hours from notifying them the 18' piece was delivered to my site. Great customer service.