Rigid is very good at complex jobs. Great engineering, great customer service. The local sales force is very detail oriented which converts to productivity for a steel erector like me. We have, and will continue to have a great relationship.
I received my building exactly when they told me I would get it. It was three weeks before I could start working on it. Once I started working on it I notice the door header was to short. I sent them an email that night with pictures. In less than 24 hours from notifying them the 18' piece was delivered to my site. Great customer service.
I've been working with Rigid for over 4 years and have experienced great service, on-time deliveries and have found the product to be of superior design and quality.
Tyson, and the rest of the staff were professional and communication was outstanding!!!
When I followed up with Tommy Saucier in regards to our Blast Building / Rigid project he said this was one of the most complicated pre-engineered metal buildings he had built. That being said, he stated that by far this building was of the best quality and he could not remember a PEMB that put together this easily.
Travis is our Salesman and we love working with him. If we have an issue, He goes out of his way to get it fixed.
I want to take a minute to express how much I appreciate your service to our company. Your aggressive quotes and timely manner in production has been instrumental for our developments. Alex one of the owner's at Rigid, is a very kind honest man too.
My clients are very pleased with the quality of the product. It generates referrals and additional business opportunities.
I've collaborated with Rigid on several projects and they have consistently provided the best value and service in the very competitive industry of pre-engineered metal buildings. I've also been impressed with the quality of their product. Lastly, and perhaps most notable was the speed in which they expedited the design and fabrication of our buildings to meet our demanding schedule. Very impressive group.