I received my building exactly when they told me I would get it. It was three weeks before I could start working on it. Once I started working on it I notice the door header was to short. I sent them an email that night with pictures. In less than 24 hours from notifying them the 18' piece was delivered to my site. Great customer service.
Tyson, and the rest of the staff were professional and communication was outstanding!!!
I've been working with Rigid for over 4 years and have experienced great service, on-time deliveries and have found the product to be of superior design and quality.
Travis is our Salesman and we love working with him. If we have an issue, He goes out of his way to get it fixed.
Rigid is very good at complex jobs. Great engineering, great customer service. The local sales force is very detail oriented which converts to productivity for a steel erector like me. We have, and will continue to have a great relationship.
I recently built a 40x80 steel structure for shop and storage space. This is the first time I've worked on a building project like this and the care and expertise that I received while working with Rigid has been absolutely wonderful.
Not only did they make sure I knew what I was getting into ahead of ordering, but they continued to assist and guide me through production and delivery.
My contractor had been putting steel buildings up for years and remarked that this was one of the easiest buildings to put together. I cannot recommend this company enough.
My clients are very pleased with the quality of the product. It generates referrals and additional business opportunities.
We totally enjoyed our experience working with Rigid from start to finish. Clint, our salesman, did a phenomenal job answering all of our questions. He was always immediately responsive to all of our numerous phone calls and helped guide us through the process. That was important because, as Owner/Builders not General Contractors, we had a steep learning curve and Clint helped us overcome that.
The building showed up exactly on time. The contractor that Rigid recommended did a phenomenal job brining the building up for us. While we had challenges with other contractors our experience with Rigid and the contractor they recommended was the best part of the whole building process. I would and have highly recommended them.
The team at Rigid Global Buildings went above and beyond to make me feel comfortable in the metal buildings I was buying from them. They also went as far as helping me with other aspects of my jobsite